Nowadays, HP Elitebook is popular because of its high quality as well as great performance. It's the first choice for many buyers, especially office workers who pay a lot of attention on the datas protection. If your computer is HP Elitebook and have you forgotten HP Elitebook passwordbios or administrator account password? How to do if both of them lost? It seems hard though there may be lots of ways that can solve it. But if we talk about it separately, such as in two parts, HP Elitebook password reset would be not so difficult.
Generally, there are two ways to reset forgotten BIOS password. The other is to use a program to either locate or identify the password, and reveal it to you or erasing the password clearly. HP SpareKey is a utility that helps you, or the administrator of the computer, recover lost system passwordssuch as the power-on, drive lock, or BIOS passwords.
When setting up the SpareKey, you are prompted to provide answers for a sequence of three predetermined personal identification questions. If you do not answer the questions correctly in the three attempts, you will be locked out of your computer. And then you must contact HP for assistance.
It is intended solely to recover system-level passwords. So if you have problems about HP administrator password resetgo on to see Part 2. Surely, this method can reset HP administrator password, but HP laptop data would be lost after restoring HP laptop to factory settings. So it is not recommended unless you don't have another method.
Compared to method 1, this method is safer and more effective for HP Elitebook password reset. Inset the USB password reset disk to the locked computer firstly and then start or restart the locked computer. Press the boot menu key F9 quickly When the vendor logo appears. Want to get more detailed introductions about reset Windows password with Windows Password Genius Advanced?
Please see the user guide of Windows Password Genius Advanced.The computer does not connect to wifi or has a yellow exclamation mark over the wifi symbol saying it is a limited connection. Right click on the wifi sign and click Troubleshoot Problems. Follow instructions once the test is over. If resetting the wireless connection did not work, your wireless card may be faulty or installed incorrectly.
Please follow our guide here how to reinstall or replace your wireless card. You have your computer plugged in and you push the power button but it does not turn on. Make sure sure the charging port is clear of debris. You can do this by cleaning out the port or blowing in it. Confirm that the indicator light on the adapter is lit, showing that the adapter is receiving power. If this light is not on, the power adapter may be faulty.
If the computer beeps several times but fails to turn on, the RAM is at fault. If the laptop displays a "Drive not detected" error on startup or during use, the Operating System may be having issues. To resolve the issue:. Startup Repair will resolve any issues that would prevent the computer from powering on. If Startup Repair does not resolve the issue, the hard drive has probably failed.
Your computer probably has a dead battery. We can check if this is the case by following these simple steps:. The power is on, on my laptop hp but you can only hear the fan, the screen is blank there is nothing there.
Fix Your Stuff. Edit Options History. Student-Contributed Wiki An awesome team of students from our education program made this wiki. This troubleshooting page will help you diagnose problems with the HP Elitebook G5. Problems with wifi connection.
Wireless card needs to be reset. Wireless card is broken. Computer Does Not Power On. Faulty Power Adapter. Faulty RAM. Faulty Hard Drive. Does not Hold Charge. Dead Battery. Webcam shows black picture when opened. Blue Screen of Death. Hard Drive.From a service standpoint the 'fixed' chassis is very disappointing to see, not to mention that there's no benefit to the consumer with this design.
It has a separate procedure for 'non-removable' batteries so I'm curious if it truly applies to this model. We've always removed the battery for hard-resets but that turned into more of a habit, perhaps just holding down the power button for 15 seconds while off AC would have been sufficient. This is a hardware issue, not a software one. We run into this occasionally in our enterprise. Ton answer your question Chris — the battery is technically removable and it requires removing the back panel.
Based on the service manual for this modelthese are the button that I posted. If you are not sure where such a center is located, please contact HP support for assistance in finding one. Here is more info:. To perform a hard reset, press and hold the Power and Mute buttons simultaneously for at least 15 seconds or longer if needed, until the computer turns off. I don't understand. I have exactly the same laptop and had to do a hard reset to stop it powering off at random which hasn't worked anyway, neither has replacing the main board at the factory.
But, the technician made it pretty simple. Open the bottom of the latop there are 10 screws I think - just make sure that as you remove then, you place them on a seperate table in the same pattern as you removed then along with the plastic caps so you know where each one goes back, and remove the cover.
There are IIRC 4 screws that hold the battery in place. Remove those 4 screws and pull the battery by the platic tab sheet at the top of the battery.
It will come up and outwards. Then, with the battery removed, press and hold the power button for about 30 seconds. Make it a minute if you want to be absolutely certain given all the work you just did.
Then reinsert the battery, replace the screws in the same order.
HP EliteBook 840 G5 Troubleshooting
Put the bottom cover back on and put the screws and caps back on in the same place they came from. Now you have a hard reset laptop. I agree, it's a 10 minute job, and a pain, but it should work in your case.Good afternoon. I had a problem. My nephew set an administrator password to enter the BIOS and can not remember it.
I took off the cover and disconnect the battery with the BIOS on the day, and also did not get the result. Tell me how can this be done? Save smc. Make it easier for other people to find solutions by marking a Reply ' Accept as Solution' if it solves your problem.
Or replacement BIOS is a single solution to the problem? I was tasked to contact HP and obtain smc file to unlick bios before they can wipe and sell those laptops. HP further states that if your laptop is bios locked you must replace the system board at your own expense. Here I would like to give some details for the resting the bios password, but you should have some hardware knowledge about the laptop.
I have reset the password of my customers laptop model - HP Elitebook G1. When I was gone through the internet for getting the solution, I got three options for doing this process.
You have to reveive the smc. I have done the 3rd step and I have successfully completed it. In order to do it you needed the bios programmer kit and the bios rom file you can download it from internet without any charges.
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HP Customer Support. Select your model. How does HP install software and gather data? Are you working from home? This document applies to HP laptop computers. A power reset or hard restart clears all information from the computer's memory without erasing any personal data. Performing a power reset might fix conditions such as Windows not responding, a blank display, software freezing, keyboard stops responding, or other external devices locking up.
Before you begin Before power resetting your computer:. Disconnect or remove all peripheral devices. Turn on the laptop, then test the computer by itself, and then reconnect one peripheral device at a time.
Turn over the computer and look for a battery compartment door. If there is a battery compartment, use the steps in Reset a laptop with a removable battery. If there is no battery compartment, use the steps in Reset a laptop with a sealed or non-removable battery. Reset a laptop with a removable battery View the video and refer to the steps to learn how you can reset your HP laptop computer.But I cannot seem to locate where to do this.
HP Notebook PCs - How to Power Reset your Laptop
I've tried powering up the laptop and using the F1-F12 buttons but still cannot find the option to restore the laptop to its default factory build. I cannot see any option in the BIOS either.Restauration du BIOS à l'aide d'une combinaison de touches pour les ordinateurs HP
Tap the ESC key at the beginning of the HP welcome screen and see what options are available from the list. If you don't see a recovery option, you will probably have to order a set of recovery disks from HP.Matrix multiplication worksheet doc
How can I request Recovery Media to restore recovery partition without loosing my Win 8. Call the HP phone listed in the document below for the country you live in to order recovery disks.Euler angles vs quaternion
The recovery partition can't be recovered, but can't they send you recovery disks so you can reinstall the operating system from the disks if you have to? Didn't find what you were looking for?Om642
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Message 1 of HP Recommended. Tags 4. Tags: Archived. Level Message 2 of Level 1. Message 3 of The G3 appears to have a battery compartment that is secured by screws.
Sometimes there is a combination of keys that can be pressed that will simulate the function of a power reset powering the laptop down, removing the battery, pressing the power button for a length of time to drain capacitors, replacing battery, and powering up so that users don't have to remove the battery.
I've googled and found some key combinations for other HP products but can't find one for the G3. Does anyone know of one? As mentioned by you and as confirmed by the product's manual, it comes with non-removable fixed battery. Why do you want to perform this you write about? Is there some issues with Windows? If so, have you tried restarting it instead of Shut down? I want to know how to hard reset this notebook, in the video posted above only hard resetting other notebooks not the is shown.
Can anybody help me? I have already tried "power button" and "mute button", but that did not help either. Hello, I meanwhile found a solution or a workaround. I inserted a Win7 DVD and started the repair process.
Reset HP Elitebook BIOS/Administrator Password
This worked pretty fast without any loss of data. The Laptop is now able to boot Windows again. You can see in the video when in what cases it helps but definitely - it won't help when you can start restart your PC and Windows does not start.
What you expeience both is that the PC cannot start. It could be due to faulty hardware e. The Windows scenario is more common. For walterscout - as the Win 7 step helped, this is a software issue with Windows. Perform some basic hardware checks. Choose F2 to open System Diagnostics.
This will check major hardware componets for issue do it just in case. Let me know the test results. If the tests pass without issues, continue. If not, please, let me know. The computer should boot from it's recovery partition to open you various recovery options. Note, that F11 option will only work if the recovery partition is there not deleted and intact.
From there, you have prenty of options to choose from. Every HP computer comes with recovery partition present to assist in tough moments. Please, perform "System Restore" first in an attempt to fix the issue. It can revert recently performed changes re software installations, drivers, etc Please, restore back to previous days restore point where the issue was not present.
Here is more info:. This means it has been deleted, it is corrupted or you never had such a. Can you try once again so that we are sure - press the power on button and begin pressing the Esc immediately - hit - hit - hit? When you originally purchased your PC - did it buy it new? Did it have any Windows preinstalled on it? Didn't find what you were looking for?
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